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Cyber Infrastructure (CIS) · Sole developer · Live as PixelGPT

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AI Knowledge & Support Assistant

An enterprise generative-AI assistant over internal support documentation, with an agent that operates JIRA through conversation.

Key metrics

retrieval stores fused (vector, graph, SQL)
3
inference backends balanced
3

What it does

  • Built end to end: React frontend, Python/FastAPI backend, architecture through production.
  • Hybrid RAG across ChromaDB vector search, a Neo4j knowledge graph with Graphiti temporal memory, and PostgreSQL.
  • Conversational JIRA agent — create, read, update and delete tickets in natural language via LLM tool calling.
  • Multi-model inference across OpenAI, self-hosted Ollama, and custom models on RunPod GPUs, balancing cost, latency and data privacy.
  • Markdown-aware chunking and a custom reranker for retrieval precision on long technical documents.
  • Dockerised and shipped through GitHub Actions CI/CD.

Stack

  • Python
  • FastAPI
  • React
  • ChromaDB
  • Neo4j
  • Graphiti
  • Ollama
  • OpenAI
  • RunPod
  • Docker